November 4, 2026
Ask AI becomes Atolla, the app gets light and dark themes and a fresh look, and alerting gains a new board plus hold times, rate-of-change conditions, recovery notices, quiet hours, snooze, and escalation. This release also adds two-factor authentication, payload decoders, and richer Data Push controls.
Meet Atolla
Ask AI has a new name, a new look, and can do more across the app.
- NEW Atolla: Ask AI is now Atolla, with an animated jellyfish mascot in place of the old icon. It breathes while idle, swims while it works, and bursts when a suggestion arrives. The launcher, chat header, and AI buttons carry the new name, such as Ask Atolla, Create dashboard with Atolla, and Investigate with Atolla, and fields Atolla fills are marked Suggested by Atolla.
- Redesigned Chat Panel: The round Atolla launcher reveals Ask Atolla on hover or keyboard focus and opens the redesigned chat panel when selected. The panel is lighter, your messages sit in right-aligned bubbles, Atolla’s answers use the full width, and each step appears as it finishes before folding into a “Worked for N s” summary you can expand. Answers add Copy and Retry, Sources are collapsed, and the message box shows what Atolla can see along with your next message’s price.
- Atolla Edits Widget Settings: Beyond layout, Atolla can now change a widget’s series colors, gauge threshold colors, title, minimum and maximum, time range, and options, listed on a card and applied with Apply this change.
- Atolla Opens Pages: Atolla can open a page or start a create flow from anywhere, such as “open Boiler 1” or “start creating a device”. This covers Applications, devices, dashboards, Analytics, Alerts, Alert History, notification groups, Actions, Device Endpoints, Integrations, Systems, Tags, Reports and the settings pages. Create flows cover devices, integrations, alerts, tags, Systems, reports and dashboards. Atolla checks page access first.
- Atolla Reads Reports and Actions: It can check report schedules, runs and email deliveries to explain which report failed and when. It recognises the Integrations, Application settings, User settings, Attributes and Endpoints pages, and each widget’s settings on a dashboard. Investigate with Atolla, alert answers and the Analytics AI report now use the notes on alert events.
Appearance & Themes
Make the app, and each dashboard, look the way you want.
- NEW Light and Dark Themes: Settings > Preferences > Theme offers System, Light, and Dark. Your choice is saved to your profile and applies in every browser. Charts follow the theme, apart from series colors, and PDF export stays light.
- NEW Dashboard Appearance: The Dashboard settings panel sets one look for everyone who opens a dashboard, including in fullscreen. Choose a preset (Calm, Wall display, Warm, Night, or Print), or set a background color or image, a pattern, and solid or frosted widgets with up to 90% transparency. Atolla can even propose a look with a preview you apply in one click.
- A Fresh Look and Navigation: A new graphite sidebar, fonts, and icons, with Application menu items grouped under Monitor and Set up. New loaders, smoother animations, and an orange dot on Alerts while an Application has open alerts. Animations stop when your device asks for reduced motion.
Smarter Alerting
A new board to manage alerts, and far more control over when they fire and who hears about them.
- NEW Threshold Alerts Board: Each Application’s Threshold Alerts page is now a board with card and list views. Counters for Total, Critical, Warning, Info, Healthy, Disabled, and Needs review filter the board, cards can be dragged into a shared layout, and the list view adds search, sorting, and column filters. An alert’s details show its recent events, with status changes, notes up to 5,000 characters, and a Change all action.
- NEW Hold Time on Conditions: “Only alert if the conditions hold for” makes a threshold alert wait from 5 seconds to 24 hours before it fires. A reading that no longer meets the conditions resets the timer.
- NEW Rate-of-Change Conditions: A condition can compare by rate of change, firing when a reading rises, falls, or changes by more than a value or percentage within 1 minute to 24 hours, such as 5 °C in 10 minutes. Events and emails show how far the value moved and from what.
- NEW Recovery Notices and Clear Values: “Notify when it recovers” sends one message when an alert’s conditions stop being met, and “Clears at” gives a condition a separate clear value so it stays met until the reading passes it.
- NEW Quiet Hours and Snooze: Quiet hours hold back email, SMS, and payload push during a set window on chosen days and time zone. Snooze suppresses an alert’s external notifications for anywhere from 1 hour to 1 week, from the board, an Alert History event, or a link in alert emails.
- NEW Escalation: Add up to two steps, each 1 to 1,440 minutes after an alert is sent. If the event is still New, the alert also goes to that step’s users, notification groups, and up to 20 external contacts. Moving the event out of New stops escalation.
Security & Access
- NEW Two-Factor Authentication: A new Two-factor authentication section supports an authenticator app, passkeys, and 10 single-use recovery codes, with a second step on password and magic link sign-in. Account administrators can require two-factor authentication for all members.
- MQTT With TLS First: New MQTT Endpoints default to MQTT with TLS, now listed first, and Endpoints show a TLS or Plaintext badge. MQTT without TLS remains available.
- Endpoint and Sign-In Protection: Endpoint details now include Regenerate password, and repeated wrong passwords or authenticator codes trigger a temporary pause on that sign-in method.
Devices & Data Ingestion
New ways to decode, control, and connect your devices.
- NEW Payload Decoders: An Endpoint can turn binary or text messages into readings. Paste 3 to 10 sample messages as Hex, Base64, or Text, and optionally the vendor’s spec, and Atolla writes the decoder for you to check, test, and save. A draft costs 10 AI credits, charged only when it decodes every sample, and a saved decoder uses no AI per message. Works on MQTT, HTTPS, and WSS Endpoints.
- NEW Data Push Controls: The Data Push widget adds Toggle, Slider, Radio buttons, and Checkboxes. Controls show the last value sent, revert on a failed send, and can ask for confirmation first. Atolla can draft them for you.
- Subscribe for Custom Integrations: Custom MQTTS and WSS integrations now default to Subscribe, keeping the connection open and receiving messages continuously, and picking up new devices and fields without running the sample again. Custom integrations also accept TLS certificates and an optional Client ID.
- Weather Location Search: The Weather integration’s Location step now searches by city, address, or postal code and fills in the coordinates, and moving the location keeps the device and its history.
- Smarter Connectivity Timeouts: For devices not fed by a pull integration, the automatic connectivity timeout now adapts to each device’s usual reporting interval, so devices that report infrequently are no longer marked disconnected between reports.
Analytics, Credits & Performance
- Web Research for Every Account: When the help pages do not cover a question, Atolla can run a web search for 20 credits and show the sources behind its answer.
- AI Credit Updates: Generate insights on Analytics now costs 1 credit, and the star icon shows the estimated cost of a message and draft before you run it.
- Clearer Analytics Periods: Last 7, 30, and 90 Days and This year now start at midnight in your time zone and count today as a full day.
Maps
- Map Widget Updates: On Map and World Map widgets, clicking an alert-linked icon opens the alert’s details. A new Color Theme control sets Map, World Map, and Tracking Map widgets to Light or Dark or follows the app, and a new Default Icon Size control sets the icon size on Map and World Map widgets.
Language
- Expanded Japanese Support: Much more of the app is now translated into Japanese, including the Analytics AI report, connectivity messages, Simulator statuses, and more, with each English label mapped to a single Japanese term across the app, emails, and SMS. Help pages are now available in Japanese with Japanese screenshots.