Familiarize yourself with the core terminology used throughout the NEQTO.ai platform — concepts that underpin how it processes, organizes, and intelligently manages your device data.
| Term | Type | Definition |
|---|---|---|
| Agentic AI | AI Feature | AI that can act as an agent. This agent is given tasks and will perform those tasks based upon the rules defined for it. |
| AI Analysis Report | AI Feature | A generated plain-language summary of an application’s health for a selected time period. Produced by a language model reading aggregated device and alert data. Covers Application Overview, Sensor Health, and Alert Posture, plus actionable recommendations. |
| Alert History | Platform | A log of every alert event that has fired, with workflow statuses (New, In Progress, Pending, Completed, Dismissed) to support triage and resolution tracking. |
| Alert Posture | AI Feature | A section of the AI Analysis Report that summarizes the alert situation for a period — what is firing, how often, and how serious. Used to quickly assess operational risk without manually reviewing alert history. |
| Anomaly Alert | Platform | An alert that fires when a sensor reading falls outside its statistically learned normal range. Uses mean and standard deviation calculated from the device’s own data history, without requiring a fixed threshold. |
| Application | Platform | The highest-level organizational unit within a workspace. A self-contained project environment for a specific IoT use case, client, or location. Every Application has its own Devices, Dashboards, Analytics, and Alerts. |
| Attribute | Platform | A single measurement a Device reports, such as temperature, humidity, or battery level. Attributes are auto-detected from incoming payloads — no manual configuration required. Note: the API calls this a “data type.” |
| Auto-Parsing | AI Feature | An AI-driven engine that instantly recognizes and formats incoming raw device data — including JSON, Hexadecimal, and proprietary formats — into structured, usable fields. Eliminates the traditional multi-day data engineering step entirely. |
| Connectivity Alert | Platform | An alert that fires automatically when a device stops sending data beyond its Offline Timeout. Configured per device from its Alert Properties tab — not from the main Alerts list. |
| create alert | Ask AI Tool | The Ask AI tool that parses a plain-language monitoring rule into a pre-filled alert configuration for user review and saving. |
| create widget | Ask AI Tool | The Ask AI tool that drafts a dashboard widget from a natural language request and presents it as a preview with an “Add to Dashboard” button for user review. |
| Dashboard | Platform | A live, user-assembled canvas of widgets that visualize device data in real time. Built widget by widget within an Application; multiple dashboards can be open simultaneously as tabs. |
| detect abnormal devices | Ask AI Tool | The Ask AI tool that scans alert events and connectivity logs to identify devices with issues, then provides recommended actions. |
| Device | Platform | A single piece of physical equipment sending data to NEQTO.ai, identified by a unique device_id. Devices auto-register the first time a valid payload arrives at an Endpoint. |
| device_id | Platform | A stable, unique identifier assigned to each physical device. NEQTO.ai uses the device_id field in each incoming payload to register and track individual devices. Changing it causes the platform to treat the hardware as a new device. |
| Endpoint | Platform | The secure inbound connection channel that IoT hardware talks to. One Endpoint can carry many Devices. Supported types are MQTT, HTTPS, and WebSocket (WSS). Note: the API calls this a “data source.” |
| find extreme value | Ask AI Tool | The Ask AI tool that identifies the exact maximum or minimum of a sensor reading over a specified period, including the time and device where it occurred. |
| gain insight | Ask AI Tool | The Ask AI tool that performs aggregated analysis — averages, trends, event counts — across a time period. |
| Intelligent Tagging | AI Feature | The platform’s AI automatically categorizes device data by vendor, model, location, or custom criteria. Makes large-scale fleet management manageable — filtering and searching across thousands of devices becomes effortless. |
| Internet of Things (IoT) | Industry | The idea of putting all things on the internet. Devices such as phone, thermostat, motion sensor, smoke detector, etc. will all be connected and can interact with each other or can be managed. |
| Large Language Model (LLM) | AI Feature | An engine to answer questions. There are many LLMs and each was given very large amounts of information: documents, images, web pages, etc.. These engines learned from all that information and are now able to answer questions. Some engines learned to read images and others learned how humans write. |
| LLM Token Usage | Platform | A metered resource consumed each time the AI Analysis Report or Ask AI assistant generates a response. Each plan includes a monthly allowance; exceeding it disables AI features until the next billing period or an upgrade. |
| MQTT (Message Queuing Telemetry Transport) | Industry | A lightweight publish/subscribe messaging protocol designed for IoT devices. Ideal for persistent, low-bandwidth connections between sensors, gateways, and cloud platforms. |
| Multi-Tenancy | Architecture | An architecture that lets you manage multiple independent teams, customers, or locations from a single master account. Each tenant’s data remains fully isolated and secure while you retain full visibility from one administrative layer. |
| neqtoai-std Payload | Platform | The canonical JSON envelope format NEQTO.ai requires for all device data. Must include payload_format: "neqtoai-std", a timestamp, a device_id, and a data object containing sensor readings. |
| Notification Group | Platform | A reusable recipient list (users and/or external contacts with email/SMS) that can be attached to multiple alerts within an Application. Eliminates the need to re-select the same people for every alert rule. |
| Offline Timeout | Platform | A configurable per-device setting (minimum 10 minutes) that determines how long NEQTO.ai waits with no incoming data before marking a device as offline and triggering a connectivity alert. |
| Organizational Workspace | Platform | The master environment that houses an entire team’s work — devices, dashboards, analytics, and alerts — in one shared, role-controlled hub. A single workspace can contain multiple Applications. |
| Predictive Anomaly Detection | AI Feature | Advanced AI that continuously monitors data streams 24/7, learning baseline patterns and identifying deviations that signal potential failures before they occur. Adapts to operational trends, dramatically reducing false positives. |
| Protocol | Industry | A rule or standard that defines how to communicate with a device or program on the computer or internet. |
| request data | Ask AI Tool | The Ask AI tool that retrieves a current or historical sensor value, or finds when a value or state occurred. |
| Retrieval-Augmented Generation (RAG) | AI Feature | Giving the LLM some specific information for it to use answering the question. For example. Asking how to build a house will return many answers that may not fit the need. Asking the same question and providing information on housing rules in America will give more detailed answers. |
| Role-Based Access Control (RBAC) | Platform | A permission model that controls what each team member can see and do. Permissions are granted per role (e.g., create widgets, manage devices, delete alerts) rather than per individual user. |
| Sensor Health | AI Feature | A section of the AI Analysis Report that summarizes how an application’s devices and their readings are behaving during a selected time period. |
| Sigma Multiplier | Platform | A configurable value (1–5) that controls the width of the “normal” band in anomaly detection. Higher sigma = wider band = fewer false alarms but lower sensitivity to real anomalies. Default is 2 (approximately 95% confidence interval). |
| Spacer | Platform | A full-width visual divider added to a dashboard grid to separate sections of widgets (e.g., “KPIs” above, “History” below). Used for layout organization, not data. |
| Statistic (Aggregation) | Platform | How a chart widget reduces a window of raw readings into a single plotted value. Options include Max, Min, Average, Sum, Max Absolute, and Min Absolute. |
| Tag | Platform | A reusable key:value label (e.g., Location:Los Angeles, floor:3) assigned to devices to enable filtering and grouping. Tags are defined once in Tag Management and can be applied to many devices. |
| Tag Management | Platform | The dedicated screen for creating, editing, and deleting tags at the account or application level. Account-level tags are visible across all applications; application-scoped tags are visible only within that application. |
| Threshold Alert | Platform | An alert type that fires when a device attribute’s value meets a defined condition (e.g., temperature greater than 30°C). Supports up to 10 conditions per rule, combined with AND or OR logic. |
| Unlock Condition | Platform | An optional setting on a threshold alert that controls when the alert re-arms after firing. Can be time-based (unlock after N minutes) or condition-based (unlock when a separate data condition is met). Prevents repeated notifications for the same ongoing issue. |
| WebSocket (WSS) | Industry | A full-duplex communication protocol that keeps a persistent, live connection open between a device or application and the server, allowing continuous data streaming. |
| Widget | Platform | The individual visual building block of a Dashboard. Each widget is bound to one or more device Attributes and updates automatically over a live connection. Types include charts, gauges, labels, tables, maps, progress bars, and pie/doughnut charts. |
